Program Coordinator - Dental Choice Academy

Edmonton, Alberta, Canada | Full-time

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Program Coordinator – Full Time

Location: Dental Choice Resource Centre
Hours: 9:00 AM – 4:00 PM (occasional evenings required)
Reports to: Program Manager


About Us

At Dental Choice Academy, we are dedicated to providing high-quality education and training for the next generation of dental professionals. We are looking for a proactive and detail-oriented Program Coordinator to join our team full-time. This role is essential to ensuring smooth program operations, exceptional student support, and strong collaboration with trainers, staff, and external partners.


Role Summary

The Program Coordinator will oversee the planning, coordination, and administration of our educational programs and courses. This role requires exceptional organizational skills, adaptability, and the ability to manage multiple responsibilities while supporting students, trainers, and the growth of our academy.


Key Responsibilities

  • Develop and maintain program and course schedules.

  • Collaborate with the head trainer on new program and course development.

  • Oversee program delivery, ensuring alignment with educational goals.

  • Manage student admissions, enrollment, and payment processing.

  • Track student progress, follow up using templates, and support students with recovery plans as needed.

  • Coordinate practicum placements with external partners, ensuring compliance with requirements.

  • Develop, update, and maintain program policies, procedures, and documentation.

  • Create promotional materials (brochures, flyers, digital content) and work with the Marketing Coordinator to align with academy branding.

  • Manage Mailchimp campaigns, customer journeys, and tagging for effective student communication.

  • Maintain and grow the academy’s presence on social media platforms (Facebook, Instagram, LinkedIn), including creating engaging content and tracking analytics.

  • Collaborate with external marketing agencies to keep website content current.

  • Organize program resources and documents via SharePoint.

  • Administer Curve Training Software.

  • Support compliance with licensing and regulatory requirements.

  • Assist the head trainer with student assessment and education.

  • (Optional) Participate in direct student training – dental knowledge required.


Qualifications & Skills

  • Minimum 1 year of office administration experience.

  • Experience with email marketing tools (Mailchimp); familiarity with Meta and Google Ads an asset.

  • Strong organizational, analytical, and problem-solving skills with a sense of urgency.

  • Excellent communication and interpersonal abilities.

  • Ability to balance independent work with collaboration in a team environment.

  • Familiarity with learning management systems (e.g., Moodle) and SharePoint.


Why Join Dental Choice Academy?

  • Be part of a growing educational institution making an impact in the dental field.

  • Work in a supportive, collaborative environment.

  • Opportunities to expand into student training and education (for candidates with dental knowledge).

  • Gain experience across program coordination, marketing, and compliance.

  • We offer -  Health Group Benefits with Empire Life, Continuing Education and Uniform Allowance

If you are an organized, motivated professional with a passion for education and student success, we’d love to hear from you!